Please check the FAQ for answers to commonly-asked questions.
Please verify your video drivers are up to date before contacting us if you're having troubles with a game.
When emailing for technical support, please be clear about what game you are having problems with and include both a dxdiag report and a log file. Information for how to get those is below:
Create a dxdiag report:
1. Press <Windows Key> +R to open the run dialog.
2. Type "dxdiag" then hit enter.
3. When the DirectX Diagnostic Tool opens, press "Save All Information". This will create a text file that can be attached to your email.
Log file location:
Into the Breach: The file log.txt in Documents \ My Games \ Into the Breach
FTL: In the FTL installation directory, look for FTL.log or just FTL (if extensions are hidden).
Please understand we are a small company, so it can be difficult to get to all of the emails promptly. We are trying our best and will attempt to answer all questions we receive as soon as we can.
Matthew Davis - Programmer and co-designer
J. Ma - Artist and co-designer - @jarmustard