About

Key Requests

We are happy to provide one key per website or YouTube/Twitch channel for review purposes, but we do request proof of channel/site ownership and request that key request emails be sent from your official contact address.

We do not distribute keys for giveaways or competitions.

Can I make videos and monetize them on YouTube? (Video Policy)

As long as creator credit is given in videos and/or video descriptions, we have no objections to any sort of fan-created playthrough and/or instructional videos. Furthermore, you are free to monetize your videos via the YouTube partner program and similar programs on other video sharing sites.

Can I create fanart/fiction based on your games?

Fans are free to create fanworks such as art and works of fiction based on our stories provided they are not used for commercial purposes.

Are you hiring?

For current employment opportunities, please see our jobs page.

Partnerships and Outsourcing

We are not looking to pursue any outside projects or partnerships at this point in time.

Tech Support

Fixes to common run failures

Please make sure your drivers are up to date. This is especially important for Intel integrated GPUs. Try these websites for finding updated video drivers:
Intel: https://downloadcenter.intel.com/
ATI: http://support.amd.com/en-us/download
NVIDIA: http://www.nvidia.co.uk/Download/index.aspx

For FTL only: Add -directx to FTL's launch options by following these instructions:

  1. Right click on FTL in your Steam library
  2. Select "Properties"
  3. Under the "General" tab click on "Set Launch Options..."
  4. When the launch options window opens type in "-directx" (without the quotation marks) then click ok.
  5. Run the game again to see if it works.

Please check the rest of the FAQ for potential fixes, if you’re still having troubles follow the instructions on our contact page to get help: https://subsetgames.com/contact.html

If we’re unable to get it working to your satisfaction we’ll do our best to provide a refund.

Lost Game Key or Download Link

If you purchased either game on our website, from the Humble Store, or in a Humble Bundle, you can use this Key Resender to retrieve your download: https://www.humblebundle.com/resender

Lost Game Data

In rare cases, power loss or PC crashes can cause profile data corruption.

FTL: You can restore any achievements or ship unlocks you had by using this profile editor tool: FTLEditor

Into the Breach: Please follow the instructions here on our contact page to send us some info and we can help you recover unlocks: https://subsetgames.com/contact.html

Game Not Saving

Please try setting the game to permanently run as an admin (Windows 7, Windows 10).

A note on Bitdefender: The antivirus software Bitdefender is known to occasionally cause issues with both Into the Breach and FTL. If you are using Bitdefender, please make sure your game can access to Bitdefender's "Safe Files" so it can create and update your save data.

Bug Reporting

If you believe you've found a bug in one of our games, please email us at contact@subsetgames.com with a copy of the game's log file, a dxdiag report and, if possible, a screenshot or video of the bug in action.

FTL Looping Audio

If you are experiencing short sections of looping audio (sections of background music playing on repeat), you may be experiencing an issue with your audio drivers.

If you encounter this bug, please try updating your audio drivers. If the issue still persists after the updates, please try changing your power settings (in control panel) from "balanced mode" to "max performance".

There is a possibility that this still may not resolve the loop. If this happens, please follow the instructions here to contact us: https://subsetgames.com/contact.html.

Other Problems

Follow the instructions here to get help directly from us: https://subsetgames.com/contact.html

We’ll do our best to fix your issue as soon as possible.

Subset Games Privacy Policy

FTL and Into the Breach do not collect, store, or otherwise use any of your personal data. Game progress (achievements and save files) is occasionally shared depending on which platform you play the games. If the platform is not listed, then it does not receive or store any data as far as we are aware.

Platform Details:

FTL on iPad: You have the option to share your achievement progress with Apple's Game Center. You can read their privacy policy here: https://www.apple.com/legal/internet-services/itunes/gamecenter/us/terms.html

FTL / Into the Breach on Steam: Your in-game achievements and (optional) cloud save data is shared with Steam. You can read their privacy policy here: https://store.steampowered.com/privacy_agreement/

FTL / Into the Breach on GOG: Your in-game achievements and (optional) cloud save data is shared with GOG. You can read their privacy policy here: https://support.gog.com/hc/en-us/articles/212632109-Privacy-Policy

Into the Breach

How can I play the Mobile version of Into the Breach?

Into the Breach on Mobile will be available exclusively for Netflix subscribers. As a subscriber, when you download the game on the Play Store or App Store you will be prompted to link your Netflix account. It will be released on the 19th of July for both Android and iOS.

Can I play the Mobile version of Into the Breach without a Netflix subscription?

The Mobile version of Into the Breach is available only to Netflix subscribers at this time.

How can I play the Advanced Edition content for Into the Breach?

The Advanced Edition update is free for all platforms (PC, Nintendo Switch, & mobile versions) that will be released on July 19th, 2022. If connected to the internet, the game should automatically update. If you purchased a DRM-Free version of the game, please re-download the game from the same store to access the new content.

What if I do not want to play the Advanced Edition content for Into the Breach?

Before starting a game, you can turn off all additional content when selecting a difficulty. However, some minor balance changes from the update applies to the original game content as well (weapon pricing, etc.)

Will Into the Breach be on more platforms?

Into the Breach is currently available on Windows, Mac, and the Nintendo Switch™.

It will definitely come to Linux, but we are also considering other platforms.

Is the Nintendo Switch™ version available in my region?

Currently Into the Breach is available on the Americas, Europe, and Australia/New Zealand eShop only.

We intend to bring Into the Breach to the Japan eShop eventually but do not have a release date at this time.

Is it possible to transfer save data between PC and Nintendo Switch™?

Unfortunately this is not possible for Into the Breach.

Into the Breach has a long black screen when launching on Nintendo Switch™?

There appears to be an issue for some users when launching the game. We will fix it as soon as possible but you can fix the issue by restarting the system:
- Hold the power button down for 3 seconds.
- Select Power Options
- Select Restart

Does Into the Breach have mods?

Yes! You can see working mods for Into the Breach on our forum: Into the Breach Working Mods

Which language options are available for Into the Breach?

Currently Into the Breach is available on all platforms only in English.

We currently do not have any plans to localize Into the Breach, nor are we looking for help in doing so at this point in time.

Will there be any updates or sequels?

We are currently not planning any updates or sequels to Into the Breach, our current focus is on support and the Linux port.

FTL: Faster Than Light

Does FTL have mods?

Yes! You can read about them on the FTL Mods Page.

Will you add multiplayer?

FTL was designed as a focused, single-player experience and there are no plans to extend it to include multiplayer.

Will there be an Android / iPhone port?

Unfortunately, there are no plans for an Android or iPhone port at this point in time. We do, however, have an iPad version available on iTunes.

Which language options are available for FTL?

There are official translations for French, Italian, Brazilian Portuguese, German, Polish, Russian, Spanish and Simplified Chinese.

Will there be any updates or sequels?

The Advanced Edition came out on April 3rd, 2014. It was a large, free expansion that is now built into every version of FTL. There are no plans for a sequel or any additional updates.

Will there be a Switch Port?

We have no official plans for a Switch port at this time. Playing FTL on a gamepad, or on a small touch screen, is not practical.

Subset Forums

How do I delete my user account?

To delete your Subset Games Forums user account:

NOTE: DELETED ACCOUNTS CANNOT BE RECOVERED

  1. Go to the user's profile page by clicking the profile icon ().
  2. Click on the tab labled "Delete my registration" on the left side of the page.
  3. Check both the "Delete my registration confirmation" and "Post delete" checkboxes.
  4. Enter you password in the "Current password" field.
  5. Click the submit button to delete your account.

If you have any trouble doing this, please email us at contact@subsetgames.com

Terms of Use and Privacy Policy

The Subset Games Forum Terms of Use can be found here: http://subsetgames.com/forum/ucp.php?mode=terms

Our privacy policy is available here: http://subsetgames.com/forum/ucp.php?mode=privacy