About

Key Requests

We are happy to provide one key per website or YouTube/Twitch channel for review purposes, but do we request proof of channel/site ownership and request that key request emails be sent from your official contact address.

We do not distribute keys for giveaways or competitions.

Can I make videos and monetize them on YouTube? (Video Policy)

As long as creator credit is given in videos and/or video descriptions, we have no objections to any sort of fan-created playthrough and/or instructional videos. Furthermore, you are free to monetize your videos via the YouTube partner program and similar programs on other video sharing sites.

Can I create fanart/fiction based on your games?

Fans are free to create fanworks such as art and works of fiction based on our stories provided they are not used for commercial purposes.

Are you hiring?

Subset Games does not offer any kind of internship program, nor are we hiring at this point in time.

Partnerships and Outsourcing

We are not looking to pursue any outside projects or partnerships at this point in time.

Tech Support

Fixes to common run failures

Please make sure your drivers are up to date. This is especially important for Intel integrated GPUs. Try these websites for finding updated video drivers:
Intel: https://downloadcenter.intel.com/
ATI: http://support.amd.com/en-us/download
NVIDIA: http://www.nvidia.co.uk/Download/index.aspx

For FTL only: Add -directx to FTL's launch options by following these instructions:

  1. Right click on FTL in your Steam library
  2. Select "Properties"
  3. Under the "General" tab click on "Set Launch Options..."
  4. When the launch options window opens type in "-directx" (without the quotation marks) then click ok.
  5. Run the game again to see if it works.

Please check the rest of the FAQ for potential fixes, if you’re still having troubles follow the instructions on our contact page to get help: https://subsetgames.com/contact.html

If we’re unable to get it working to your satisfaction we’ll do our best to provide a refund.

Lost Game Key or Download Link

If you purchased either game on our website, from the Humble Store, or in a Humble Bundle, you can use this Key Resender to retrieve your download: https://www.humblebundle.com/resender

Lost Game Data

In rare cases, power loss or PC crashes can cause profile data corruption.

FTL: You can restore any achievements or ship unlocks you had by using this profile editor tool: FTLEditor

Into the Breach: Please follow the instructions here on our contact page to send us some info and we can help you recover unlocks: https://subsetgames.com/contact.html

Game Not Saving

Please try setting the game to permanently run as an admin (Windows 7, Windows 10).

A note on Bitdefender: The antivirus software Bitdefender is known to occasionally cause issues with both Into the Breach and FTL. If you are using Bitdefender, please make sure your game can access to Bitdefender's "Safe Files" so it can create and update your save data.

Bug Reporting

If you believe you've found a bug in one of our games, please email us at contact@subsetgames.com with a copy of the game's log file, a dxdiag report and, if possible, a screenshot or video of the bug in action.

FTL Looping Audio

If you are experiencing short sections of looping audio (sections of background music playing on repeat), you may be experiencing an issue with your audio drivers.

If you encounter this bug, please try updating your audio drivers. If the issue still persists after the updates, please try changing your power settings (in control panel) from "balanced mode" to "max performance".

There is a possibility that this still may not resolve the loop. If this happens, please follow the instructions here to contact us: https://subsetgames.com/contact.html.

Other Problems

Follow the instructions here to get help directly from us: https://subsetgames.com/contact.html

We’ll do our best to fix your issue as soon as possible.

Into the Breach

Will Into the Breach be on more platforms?

Into the Breach is currently available on Windows, Mac, and the Nintendo Switch™.

It will definitely come to Linux, but we are also considering other platforms.

Is the Nintendo Switch™ version available in my region?

Currently Into the Breach is available on the Americas, Europe, and Australia/New Zealand eShop only.

We intend to bring Into the Breach to the Japan eShop eventually but do not have a release date at this time.

Is it possible to transfer save data between PC and Nintendo Switch™?

Unfortunately this is not possible for Into the Breach.

Into the Breach has a long black screen when launching on Nintendo Switch™?

There appears to be an issue for some users when launching the game. We will fix it as soon as possible but you can fix the issue by restarting the system:
- Hold the power button down for 3 seconds.
- Select Power Options
- Select Restart

When will PC get controller support?

We are still working on controller support for PC. We hope to release it within the next month.

Does Into the Breach have mods?

Yes! You can see working mods for Into the Breach on our forum: Into the Breach Working Mods

What languages is Into the Breach available in?

Currently Into the Breach is available on all platforms only in English.

We currently do not have any plans to localize Into the Breach, nor are we looking for help in doing so at this point in time.

Will there be any updates or sequels?

We are currently not planning any updates or sequels to Into the Breach, our current focus is on support and the Linux port.

FTL: Faster Than Light

Does FTL have mods?

Yes! You can read about them on the FTL Mods Page.

Will you add multiplayer?

FTL was designed as a focused, single-player experience and there are no plans to extend it to include multiplayer.

Will there be an Android / iPhone port?

Unfortunately, there are no plans for an Android or iPhone port at this point in time. We do, however, have an iPad version available on iTunes.

What languages is FTL available in?

There are official translations for French, Italian, Brazilian Portuguese, German, Polish, Russian, Spanish and Simplified Chinese. There are unofficial translation

Will there be any updates or sequels?

The Advanced Edition came out on April 3rd, 2014. It was a large, free expansion that is now built into every version of FTL. There are no plans for a sequel or any additional updates.

Will there be a Switch Port?

We have no official plans for a Switch port at this time. Playing FTL on a gamepad, or on a small touch screen, is not practical.

Subset Forums

How do I delete my user account?

To delete your Subset Games Forums user account:

NOTE: DELETED ACCOUNTS CANNOT BE RECOVERED

  1. Go to the user's profile page by clicking the profile icon ().
  2. Click on the tab labled "Delete my registration" on the left side of the page.
  3. Check both the "Delete my registration confirmation" and "Post delete" checkboxes.
  4. Enter you password in the "Current password" field.
  5. Click the submit button to delete your account.

If you have any trouble doing this, please email us at contact@subsetgames.com

Terms of Use and Privacy Policy

The Subset Games Forum Terms of Use can be found here: http://subsetgames.com/forum/ucp.php?mode=terms

Our privacy policy is available here: http://subsetgames.com/forum/ucp.php?mode=privacy