Graphics problem (steam, pc)

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zuzubaloo
Posts: 2
Joined: Fri Jul 18, 2014 1:16 am

Graphics problem (steam, pc)

Postby zuzubaloo » Fri Jul 18, 2014 1:20 am

I have been having a pretty severe graphics problem with the game that has made it not technically unplayable, but distracting to the point that I choose to not play it. There is a lot of 'twitching' in the graphics. Nothing I can screenshot, but the backgrounds and menus are constantly flickering and there are lines streaking across the screen essentially at random. It seems to have followed a windows update and despite reinstalling, the problem persists. Am i doomed?
babbyunit
Posts: 2
Joined: Fri Jul 18, 2014 12:28 pm

Re: Graphics problem (steam, pc)

Postby babbyunit » Fri Jul 18, 2014 12:33 pm

I think I have the same problem! I tried to capture some video of it:

https://dl.dropboxusercontent.com/u/39915924/test.mp4

https://dl.dropboxusercontent.com/u/39915924/test2.mp4

The problem isn't constant. It comes up most in battle and on the jump page.

I am using Windows 7 on a brand new Macbook Air 13". The video chipset is Intel HD5000. I have tried all of the following things:
-uninstalling and reinstalling the game
-restarting the laptop
-turning all of the game's graphics options on and off (with restarts in between)
-changing the power settings
-the "swapTexture=1" trick detailed here
-playing with the graphics card's 3D settings
-running the game as administrator
-running the game with compatibility mode for Windows XP (SP2, and SP3)
-running the game with 'disable visual themes" / "disable desktop composition" and "disable display scaling on high DPI settings" compatibility settings

My laptop is currently running a whole bunch of other games without any problem: Risk of Rain, Abyss Odyssey and Light.

The game is currently unplayable for me, I'd love a fix.
zuzubaloo
Posts: 2
Joined: Fri Jul 18, 2014 1:16 am

Re: Graphics problem (steam, pc)

Postby zuzubaloo » Fri Jul 18, 2014 1:23 pm

Yes, this is exactly the problem I'm having!
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Matthew
Site Admin
Posts: 965
Joined: Thu Apr 19, 2012 9:31 am

Re: Graphics problem (steam, pc)

Postby Matthew » Mon Jul 21, 2014 1:19 pm

Have you guys tried installing the most up to date drivers:

https://downloadcenter.intel.com/Detail ... rodId=3721

Assuming you're all using a Windows 7, 64 bit system with an Intel HD 5000 card, those should be the most up to date and out of date drivers would be the most likely cause for graphical glitches like that.

Sorry about the delayed response. As the MUST READ post at the top of this forum says, posting here is the least efficient way to get developer support :(
Matthew Davis, Subset Games Developer - If you're looking for tech support, you'll get help faster emailing directly, contact info here
babbyunit
Posts: 2
Joined: Fri Jul 18, 2014 12:28 pm

Re: Graphics problem (steam, pc)

Postby babbyunit » Tue Jul 22, 2014 12:00 pm

Thanks for your help! Unfortunately, I have tried those drivers. I still get the same problem. Here's another video: https://www.dropbox.com/s/f4r185yy7tfdf28/test3.mp4
randomallfront
Posts: 1
Joined: Fri Aug 22, 2014 10:04 pm

Re: Graphics problem (steam, pc)

Postby randomallfront » Fri Aug 22, 2014 10:16 pm

Same problem here as well, HD4400, 64bit windows 8.

I'm running on a Samsung ultra portable with a 4x HD resolution, maybe that's part of the problem? Considering babbyunit uses a Macbook Air.

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