Hey, I've been playing and enjoying FTL for years now and last year installed Advanced Edition.
Unfortunately every so often (perhaps every tenth time) when I close the program (either the X or through the menu) I get a blue screen crash that talks about a Pointer Exception. Sometimes this wipes my profile, but usually it doesn't.
- I can't find anything in C:\Program Files (x86)\FTL\crashlogs\ to give you
- I've checked that my drivers are up to date
- This is FTL version 1.5.13
System specs:
OS: Windows 10
CPU: i5-3450
Graphics card: Radeon HD6450
Is there any other info that would help?
Blue screen crash on exit, Advanced Edition
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- Posts: 4
- Joined: Sat Mar 17, 2018 8:24 pm
- isla
- Posts: 350
- Joined: Mon Mar 16, 2015 11:22 pm
Re: Blue screen crash on exit, Advanced Edition
Could you please send us a dxdiag report and a copy of your log file? That would give me more specific information to work with.
Isla S. - Email me for tech support, general questions, etc.
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- Posts: 4
- Joined: Sat Mar 17, 2018 8:24 pm
Re: Blue screen crash on exit, Advanced Edition
Hi Isla,
I couldn't figure out how to attach it so here's a link to download the dxdiag.
https://www.dropbox.com/s/221eio03szpy8 ... g.txt?dl=0
Where would I find the log file? C:\Program Files (x86)\FTL\crashlogs\ is empty - is it somewhere else? These are the files from My Games, but I don't think they are logs:
https://www.dropbox.com/s/jnx8vxkblbrgz ... s.zip?dl=0
Thanks
Adam
I couldn't figure out how to attach it so here's a link to download the dxdiag.
https://www.dropbox.com/s/221eio03szpy8 ... g.txt?dl=0
Where would I find the log file? C:\Program Files (x86)\FTL\crashlogs\ is empty - is it somewhere else? These are the files from My Games, but I don't think they are logs:
https://www.dropbox.com/s/jnx8vxkblbrgz ... s.zip?dl=0
Thanks
Adam
- isla
- Posts: 350
- Joined: Mon Mar 16, 2015 11:22 pm
Re: Blue screen crash on exit, Advanced Edition
Let's switch to direct email: contact@subsetgames.com
Isla S. - Email me for tech support, general questions, etc.