Subset Games Forum

Hello. Please forgive me in advance for my English, I use an online translator.

First of all, I would like to take this opportunity to thank the developers for this wonderful game.

I recently installed the game on a laptop on Windows 7 x64. For the first time I encountered the problem that the game does not play music. Maybe someone has already faced a similar problem and knows the solution? Here is what is written in the log:

"Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_MantisEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_DebrisBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_ZoltanEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_SlugBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_EngiBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_MantisBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_VoidEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_ZoltanBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_CivilEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_WastelandBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_DebrisEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_ShrikeBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_LastStand.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_ColonialBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_HackEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_CivilBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_DeepspaceBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_LostShipEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_ColonialEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_VoidBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_HackBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_WastelandEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_RockmenBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_CosmosBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_SlugEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_LostShipBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_MilkyWayBATTLE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_MilkyWayEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_RockmenEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_DeepspaceEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_EngiEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_CosmosEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_ShrikeEXPLORE.ogg
Bass Error While Loading: 2
couldn't load music track = audio/music/bp_MUS_TitleScreen.ogg"

Please confirm that your computer's audio drivers are all up to date as that is the most common cause of this type of issue.

Hello. Yes, all drivers have been updated to the latest version suitable for this laptop model. Previously, such a problem has not been observed anywhere, neither on Windows 7 x64 on a desktop computer, nor on Windows 10 x64. It is strange that all the sound effects of the game are played properly, it is the music that does not work. There are suspicions that it may be in some codecs or something. On the Internet I found information about a possible problem with the BASS library from the site https://www.un4seen.com I tried to update the library data both in the system and in the folder with the game - to no avail.

Here is another example of a similar problem: https://steamcommunity.com/app/212680/d ... 037977006/

Thanks for confirming. Can you shoot me an email at contact@subsetgames.com? I'd like to take a look at your dxdiag report.

Isla, thank you for responding. I was able to find a solution to this problem. It is necessary that there are only English letters on the way to the game. Otherwise, the music in the game will not load.