I'm running this game on an Acer AX3910-U4022 computer with windows 7 64-Bit, and this game (and only this game looking at all my other programs) sometimes upon exiting the game causes it to go to a black screen with no sound and my computer is frozen literally requiring me to hit the power button to
reboot. it doesn't always do this and it's very confusing why.
I am using the direct download to the PC (not steam) and have tried the following from
the generic crash link:
- I have allowed it access to my computer ignoring firewall/anti virus completely bypassing any checks or monitoring, so there is no conflict there.
- I have updated all my drivers (including the video card) so there shouldn't be a conflict via an "old version"
- I have tried multiple windowed modes and Vsync/frame-rate activations (both in game and on the video card) and have no anti aliasing/filtering with no
success. - I have run two different programs to check my RAM and HD which report no errors whatsoever.
- I have disabled Desktop Composition in the compatibility properties.
- I have done a clean uninstall and reinstall including removing any remaining folders before reinstalling.
- I also did a clean uninstall and reinstall of the video card drivers and separate steps for the BIOS.
I did this a few months ago in preparation for another game, and have had no other gaming issues with my video card even if it's an integrated one. I triple
checked I had the correct drivers even checking with Intel and Acer respectively. - Finally, I am not having any temperature or heating issues, even running a third party program just to double check. I know how this was an issue with
another computer of mine. Same thing with checking for dirt/dust/poor RAM connections.
So after doing all this, sometimes the game still makes the computer crash to black only after exiting. Any suggestions what I can do? I used to do t3 internet
tech support, so I don't mind getting my proverbial hands dirty, but need to know what in the world to do next.