Game Won't Launch

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Krotain
Posts: 5
Joined: Thu Dec 24, 2015 6:43 am

Game Won't Launch

Postby Krotain » Thu Dec 24, 2015 6:50 am

I just got this game on the sale and it isn't launching, I have the latest drivers and I meet the hardware requirements. I have also verified the integrity but it still does not launch. When I try to launch it from steam a window pops up for a second and then disappears, the process remains in task manager and there is no crash log.

My hardware(The frequencies are off on speccy for some reason, my cpu is 4.3GHz and my ram is 1600MHz)

Image


EDIT: After trying to open it a thousand times I got this crash log

1 - 0x77c0366c RtlQueryPerformanceCounter
2 - 0x77c0333c RtlQueryPerformanceCounter
3 - 0x77c02fe3 RtlQueryPerformanceCounter
4 - 0x50c493de
5 - 0x75e358f1 LocalAlloc
6 - 0x751cb3c2
7 - 0x751cb40f
8 - 0x751d755d DllUnregisterServer
9 - 0x751d2d50 DirectInputCreateEx
10 - 0x751cf2a5 DirectInputCreateEx
11 - 0x751c4ff3
12 - 0x751cb9b9 DirectInputCreateEx
13 - 0x751cb9fe DirectInputCreateEx
14 - 0x752e21aa joyConfigChanged
15 - 0x752e2d6d joyGetPosEx
16 - 0x6813d935 SDL_RegisterApp
Krotain
Posts: 5
Joined: Thu Dec 24, 2015 6:43 am

Re: Game Won't Launch

Postby Krotain » Thu Dec 24, 2015 10:57 pm

Reinstalled a few things and now I get this crash log every time

1 - 0x733123bc DirectInputCreateEx
2 - 0x73312449 DirectInputCreateEx
3 - 0x73312b25 DirectInputCreateEx
4 - 0x73312e6f DirectInputCreateEx
5 - 0x7330f2a5 DirectInputCreateEx
6 - 0x73304ff3
7 - 0x7330b9b9 DirectInputCreateEx
8 - 0x7330b9fe DirectInputCreateEx
9 - 0x7339830b OverlayHookD3D3
10 - 0x752e21aa joyConfigChanged
11 - 0x752e2d6d joyGetPosEx
12 - 0x733bb42b ValveHookScreenshots
13 - 0x6813d935 SDL_RegisterApp
14 - 0x6812f23b SDL_FreeYUVOverlay
15 - 0x6810129a SDL_InitSubSystem
16 - 0x681012d7 SDL_Init
User avatar
isla
Posts: 336
Joined: Mon Mar 16, 2015 11:22 pm

Re: Game Won't Launch

Postby isla » Thu Dec 24, 2015 11:10 pm

Hi there,

This might be a graphics driver issue. Could you please try updating through NVIDIA GeForce experience on your computer (or by direct downloading the most recent driver, which I believe is 361.43 for your GTX 770 )?
Krotain
Posts: 5
Joined: Thu Dec 24, 2015 6:43 am

Re: Game Won't Launch

Postby Krotain » Thu Dec 24, 2015 11:11 pm

I updated to the latest drivers before I got the game but I can try reinstalling them and see what happens.
Krotain
Posts: 5
Joined: Thu Dec 24, 2015 6:43 am

Re: Game Won't Launch

Postby Krotain » Thu Dec 24, 2015 11:35 pm

I have reinstalled my drivers but I get the same crash, interestingly I do not get a crash log when I run it from the exe but the game still doesn't launch.
Krotain
Posts: 5
Joined: Thu Dec 24, 2015 6:43 am

Re: Game Won't Launch

Postby Krotain » Thu Dec 24, 2015 11:37 pm

I just ended the razerkrakenhelper process in my task manager since I recall that causing issues with other programs and now the game has launched from the exe. So apparently this game doesn't like razer.
User avatar
isla
Posts: 336
Joined: Mon Mar 16, 2015 11:22 pm

Re: Game Won't Launch

Postby isla » Tue Dec 29, 2015 5:47 pm

Thank you for the additional information. It is back to working properly when razerkrakenhelper isn't running?

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