Search found 309 matches

by isla
Thu Oct 10, 2019 6:30 am
Forum: Technical Support and Bugs
Topic: Lost ALL progress on iPad
Replies: 3
Views: 136

Re: Lost ALL progress on iPad

The pending update may be the source of the issue.
by isla
Sun Oct 06, 2019 7:00 am
Forum: Technical Support and Bugs
Topic: Lost ALL progress on iPad
Replies: 3
Views: 136

Re: Lost ALL progress on iPad

Which iPad version is this? This is the first report I've seen of this and I'd like as much info as possible if you can.
by isla
Fri Oct 04, 2019 6:16 am
Forum: Discussion
Topic: Need a help
Replies: 1
Views: 110

Re: Need a help

Hi there, Could you please provide a screenshot?
by isla
Thu Oct 03, 2019 6:07 am
Forum: Technical Support and Bugs
Topic: Blue screen crash on exit, Advanced Edition
Replies: 3
Views: 66

Re: Blue screen crash on exit, Advanced Edition

Could you please send us a dxdiag report and a copy of your log file? That would give me more specific information to work with.
by isla
Thu Sep 05, 2019 7:10 am
Forum: Technical Support and Bugs
Topic: [Bug] Crash on start up
Replies: 6
Views: 1806

Re: [Bug] Crash on start up

From your Steam Library, right-click on FTL and select "Properties."--> Click the "Updates" tab. --> Uncheck "Enable Steam Cloud synchronization for FTL." --> Click "Close."
by isla
Wed Sep 04, 2019 4:49 am
Forum: Technical Support and Bugs
Topic: [Bug] Crash on start up
Replies: 6
Views: 1806

Re: [Bug] Crash on start up

Do you have Steam cloud sync enabled? It might be pulling a corrupted version of your profile.
by isla
Mon Aug 19, 2019 11:42 pm
Forum: Technical Support and Bugs
Topic: Support for iPad Pro 2018 11" and 12.9" form factors
Replies: 3
Views: 4574

Re: Support for iPad Pro 2018 11" and 12.9" form factors

Hey guys,

Just wanted to pop in and say a few things.

First, I wanted to acknowledge everyone in this thread (been watching for a while).

Second, we are aware of this. I can't say anything official, but it is on our radar.
by isla
Mon Aug 19, 2019 11:31 pm
Forum: Technical Support and Bugs
Topic: iOS version - Black Screen at Launch
Replies: 2
Views: 958

Re: iOS version - Black Screen at Launch

Hi there, sorry for the delay. I just want to say we do have your email and you should have a response within the next hour.
by isla
Thu Jul 04, 2019 7:22 am
Forum: Discussion
Topic: A rather desperate plea for help
Replies: 1
Views: 661

Re: A rather desperate plea for help

Unfortunately, given some of the rules Apple has implemented in their products, neither the profile editor nor any save-transfer-program can work on iPad at this time. There are also no cheat codes that can be used for this purpose either.